Terms of service

The rules for using Sentinel Throne

Version 2026-11-06 · last updated 6 November 2026. The Refund & Cancellation Policy, the Acceptable Use Policy and the Privacy Policy are part of these terms.

1. Who we are

Sentinel Throne ("we", "us") is run by Sentinel Throne. Contact us at support@sentinelthrone.com or in #support in our Discord server. "You" means the person who buys or uses the service.

2. Agreeing to these terms

You agree to these terms when you tick the box on our order page, and again on Stripe's payment page. Each time, we save a record: the date and time, the terms version, your Discord account, and the IP address and browser you used. We may send you notices about your plan by email (through Stripe) and in our Discord server.

3. Who can buy

• You must be at least 13. If you are under 18, a parent or guardian must agree to these terms and pay for you.
• You must be allowed to use the card you pay with.
• You buy by logging in with Discord. You are responsible for anything bought with your Discord login, so keep it safe.

4. What you buy, and when it counts as delivered

Monthly subscriptions to a digital service that works inside our Discord server:

• Automated ($12 a month per game account): runs routine tasks on one of your own game accounts (gathering, monsters, raids, shields), controlled from your private channels. Each game account is a separate subscription.
• PvE ($13), PvP ($13) or both as PvE + PvP ($20): map boards and alerts (PvE), and player lists and alerts (PvP), in your private channels. One of these per customer.

Delivery. Your plan is delivered when your Discord account receives the plan's role. The role opens your private channels and commands. This usually happens within a minute of paying, and we record the time. From then on the service is yours to use, whether you use it or not.

Automated. When you link a game account with the /login command, you allow us to sign in to that account and run the features you start. The game allows one session at a time, so signing in on your phone while Automated runs ends one of the two sessions. We don't promise any result in the game. Automated can be sold out; you are never charged for a slot we can't provide.

5. Not official, and the risk to your game account

Sentinel Throne is an independent tool. It is not affiliated with, endorsed by or supported by any game publisher or developer. Game names and marks belong to their owners. Automation and tracking can break a game's rules, and a game's publisher can warn, suspend, reset or ban an account for it. You choose to use the service on your own game accounts, at your own risk. A game update can also stop a feature from working until we fix it.

6. Price, billing and automatic renewal

• Prices are in US dollars and shown before you pay. Stripe takes the payment; we never see your card number.
• Every subscription renews automatically each month, on the day you bought it, at the same price, until you cancel.
• If a renewal payment fails, Stripe tries again for up to 7 days and your plan stays on. If it still fails, the plan ends.
• We tell you about a price change at least 30 days before it starts. It applies from your next renewal after that, and you can cancel before then.
• Where the law requires sales tax or VAT, it is added.

7. Changing plans

• Adding a game account (Automated) starts a new subscription. You pay for it in full that day, and its month starts that day.
• Adding PvP to PvE (or PvE to PvP) moves you to PvE + PvP. You pay when you confirm: the full month, minus the unused part of your old plan. Your new month starts that day. If the payment fails, nothing changes.
• Removing PvE or PvP from PvE + PvP happens at your next renewal date. You keep both until then, with no refund for the rest of that month. You can undo it on your account page before then.

8. Cancelling

You can cancel any subscription at any time, without giving a reason:

• the Cancel button on your account page;
• Stripe's customer portal;
• the link in any email from Stripe; or
• an email to support@sentinelthrone.com from the email address you paid with.

Cancelling stops the next renewal. Your plan keeps running until the end of the month you paid for. To avoid the next charge, cancel before the renewal date shown on your account page. Leaving our Discord server, deleting your Discord account or not using the service does not cancel a subscription.

9. Refunds

The Refund & Cancellation Policy explains when we refund and when we don't. It includes the 14-day right that consumers in the UK and EU have.

10. Your licence, and what you may not do

• You may use the plans you pay for, for as long as they run. This right is personal: plans belong to the Discord account that bought them.
• Don't share, resell or rent your access, roles, channels, boards, alerts or lists, and don't repost them outside your private channels.
• Only run a game account for someone else through our sharing feature, with our approval.
• Follow the Acceptable Use Policy.

11. Suspension, termination and chargebacks

• We may suspend or end your access if you break these terms or the Acceptable Use Policy, if we reasonably suspect fraud, if your use puts the service or other customers at risk, or if the law requires it. If we end a plan for a reason that isn't your fault, we refund the unused time.
• Chargebacks. If something is wrong, contact us first (section 17). We answer within 2 business days, and a refund from us is faster than a bank dispute. If you dispute a payment with your bank:
  • if you say you didn't make the payment (fraud), all your plans stop at once and are cancelled;
  • for any other reason, the disputed plan ends at once. Your other plans run to the end of the month you paid for and don't renew.
  In both cases, new purchases are paused on your account until the dispute is settled, and you can still cancel. We answer disputes with the records in section 12.
• If we end your access because you broke these terms or committed fraud, we don't refund the rest of the period, unless the law says we must.

12. Records we keep

To provide the service, prevent fraud and answer payment disputes, we keep records of:

• your agreement to these terms (section 2);
• your logins to this website, with IP address and browser;
• your payments as reported by Stripe, including the card's brand, last 4 digits, country and a card fingerprint (never the full number);
• when your roles were given and removed;
• how you use the service: commands used, game accounts linked, automations started and stopped.

We may share these records with Stripe, the card networks and your bank to answer a dispute. The Privacy Policy says how long we keep them.

13. No warranty

We provide the service "as is" and "as available". We work to keep it running and post in our Discord server when something is wrong. We don't promise that it will never stop, that every feature will keep working after every game update, or any result in the game. This doesn't affect consumer rights that the law says can't be removed.

14. Limit of our liability

As far as the law allows, our total liability to you for all claims is limited to the greater of (a) what you paid us in the 12 months before the claim, or (b) US$50. We are not liable for indirect losses, for lost in-game items, resources or progress, or for anything a game's publisher does to your game account. Nothing here limits liability for fraud, for death or personal injury caused by negligence, or for anything else the law doesn't let us limit.

15. Your responsibility to us

Where the law allows, you will cover our reasonable losses, including legal costs, caused by your fraud, by breaking the Acceptable Use Policy, or by claims from other people about how you used the service.

16. Changes to these terms

We may update these terms as the service changes. We announce changes in our Discord server. For important changes we also email you at least 14 days before they apply, and they apply to you from your next renewal after that. If you don't agree, cancel before then. The version and date at the top always show the current terms.

17. Problems and disputes

Write to us first at support@sentinelthrone.com or in #support. We answer within 2 business days and try to settle any complaint within 30 days. These terms are governed by the laws of the place where we are established. Either of us can bring a claim in a small-claims court. If you are a consumer living in another country, you keep the protection of your country's consumer laws that can't be signed away.

18. General

• These terms and the policies they link to are our whole agreement about the service.
• If a court finds part of them invalid, the rest still applies.
• We may transfer this agreement to someone who takes over the service. You may not transfer it without our written permission.
• We are not responsible for delays or failures caused by things outside our reasonable control, including problems at a game, at Discord, at Stripe or at our other service providers.
• The English version of these terms is the one that applies.

Questions: support@sentinelthrone.com · Refunds · Acceptable use · Privacy · Help